Working with Steve at RGE was a 5-Star experience. Very knowledgeable on the products and recommended the perfect eBike for my needs! Bike arrived without a seat post or saddle and he got one to me in 4 days.
Reason for Green Bike only getting a 3.5-Star rating is that once I got all parts etc, the main folding latch on the frame is offset, so I literally had to use my foot to get it to unfold and latch. Now I can’t get it to fold up again. I will have to muscle it open and try to file the frame to fold & unfold with ease. Defeats the purpose of buying a folding bike that won’t really do that. I do love riding it and the thought of dealing with a replacement from CA to NYC is too daunting. Bit of a bummer to have payed $1000+ to have to compromise the experience & the product.