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Thank you, Steve. Much appreciated. Thank you for the apology for all this. Your customer service is exceptional and you tried so hard with everything. Your responses are so quick and you genuinely care about your customers. I just want you to know how much I appreciated everything you did to try to get this bike up and running. Wasn't in the cards I guess, but now I know all about e-bike functions!
You are most welcome, it is always my pleasure to assist. Thank you for this awesome review.
Steve was very responsive to my order, letting me know it was back ordered and keeping me apprised of when it would arrive. The bike is great! Was fairly easy to put together and is fun to ride!
Thanks for the review Maren.
I'm an active senior and first time ebike owner. I was recommended the Catalina by Steve, owner of RGE, and he was very perceptive. Because I must say this is the perfect ebike for my needs. It is quite comfortable and fun to ride. It was affordable. And when I expressed concern about the assembly process, Steve offered to pay for local assembly by a professional bike tech. It worked out perfectly.
Great review Ginny - Thanks.
This is my first e-bike and I must say I couldn't be happier with my purchase. Fun to ride, great for exercise and it's a real head turner too. I get asked for details about It everywhere I go. My only complaint has to do with final assembly, which was not easy.
I got the Catalina for my wife, and she loves it. We go on long rides together, and sometimes even bring a picnic lunch and make it a proper date. As the saying goes, happy wife, happy life.