About Really Good Ebikes - Who We Are & What We Do

👋 Hi, I'm Steve, and this is Really Good Ebikes 🚲

I founded Really Good Ebikes to provide in-depth coverage of all things ebikes, and help you find the best electric bike for your needs. 

Two people at a social gathering

That’s me up there☝️. I started this website after ebikes changed my life and health for the better.

After I got my first ebike and lost 50 pounds, my friends and family were clamoring to know more. That’s why I started this website​​ — to help friends and family set off on their own ebike adventure.

Since then, Really Good Ebikes has grown into the Internet’s top resource for people interested in learning more about ebikes, and buying from a trusted retailer.

And even though we’ve sold thousands of ebikes to customers all over the US, I’m still usually the guy who answers the phone when you call. :) You're welcome!

You’re in the right place if you…

Want to leave your car behind and start exploring the world on an electric bike
Are starting to research types and prices of ebikes to find the right one for you
Hope to buy from a company that actually cares about your experience

What We WILL Do

  • Offer the lowest prices, guaranteed, by eliminating the costs of brick-and-mortar stores
  • Give you fast, free shipping from our US warehouses
  • Offer the best customer Service in the business with direct phone and chat support on the daily
  • Keep your payment information personal details secure

What We WON’T Do

  • Treat you with anything less than the kindness you deserve
  • Push you into buying anything before you're ready
  • Get into price wars with our competitors


A BIG reason so many customers choose to buy from us (and return to buy a second, third, and even fourth ebike) is that we go above and beyond with our customer service.

You can get in touch with us by phone, chat, or emailand expect a polite and prompt response.

In fact, we’re one of the few companies in the online world of ebikes that actually:

Picks up the phone when you call 7 days a week

Responds to your chats on the daily without demanding an email

Answer your emails withtimely andaccurate information

Our promise to you…

If we don't know the answer to your question, we’ll figure it out.

We're not here to make a quick buck, and we’ll never push you to buy something.

We’ll work with you to find the perfect product for your unique needs — and if we don't carry it, we'll try and find you a place that does!

We Provide Value Way Beyond Other Online Stores

Not only are we the friendliest, most knowledgeable ebike store on the Internet, wealso offer exclusive added value that no other online ebike retailer can claim. This includes:

FREE ShippinginU.S. Lower 48 - $200+ Value

FREE Manufacturer Warranty Support - $250+ Value

FREE Consultation and Lifetime Support - Priceless

We also offer a 1-Year Extended Warranty Protection, which provides all the protection you might need following the expiration of your manufacturer warranty.

If you have any questions, please click theChat icon in the lower right corner, and we’ll personally do our best to help. Prefer phone? Give us a ring at 888-883-3350.

Even More Resources

Snag a copy of The Beginner's Guide to Ebikes, published in early 2020 with 2022 updates

Check out my interview with Derek Markham from Treehugger

Listen to my interviews with Sam Brown on the GenerationXit podcast and Chapin Kreuter on the Misfits & Rejects podcast.

Read my interview in the Washington Post

Some of our customers discover that they love ebikes so much, they want to share that passion. We’d love to help! Become a 50/50 Ebike Brand Ambassador, and start earning some Ch-Ching!🤑

Own a local bike shop? If you want a trustworthy online partner to help grow your business, you should head over to our Partners Page.  

Really Good Ebikes is an online-onlyebike retailer, so you won’t find us on the map! That’s one way we keep our prices reasonable. We may not have a physical address, but we’re easy to reach.Get in touch anytime at info@reallygoodebikes.com, or call 888-883-3350.We’d love to hear from you.

PS: Our primary market is the United States. We get a lot of traffic from other countries, but we do not serve the Japan and Hong Kong markets.