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Here is the link to download the Velowave User Manual.
Follow this step-by-step assembly instructional video to complete the assembly of your new Prado.
We always encourage customers to watch as many review videos as possible before making this important buying decision. So we have gathered up all the Prado review videos we could find, and present them here for your convenience. And please know that while some of these videos include referrals to online sellers, including Velowave, we think you should buy from us, Really Good Ebikes. Not only do we match price, but we offer an extended warranty and access to our Ambassador Club, where you can earn $$$ when you refer friends and family to our site.
Orders for in-stock items take 24-48 hours to process, then about 5-7 days in transit. Delays due to Covid have occurred. If an item is on backorder, the estimated ship date will be shown below the Pre-Order Button.
All products are shipped free within the Contiguous US via UPS, FedEx or similar carrier. Shipping to AK, HI and PR may incur additional charges.
If your package appears damaged from shipping, please do not accept it. Tell the driver to keep the package and contact us immediately at 888-883-3350. We offerGuide Package Protectionto ensure against lost, stolen or damaged goods. Click here to learn more about Guide.
Returns for buyer’s remorse are typically not accepted by our suppliers, and if accepted, the customer may incur shipping and restocking fees.
Please click here to read our entire Shipping & Returns Policy.
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This is my second Velowave ebike. They are well made, affordable, and are packaged such that protects them while shipping. Performance is outstanding. My other bike is the Ranger FMTB3. Both are excellent!
Thanks for the review James, it's appreciated.
I required a low-step frame that is easy to get on and off of, because of hip surgery and general aging. The Prado-S worked out perfectly for me. I love the smooth ride that fat tires provide, and the motor is very powerful when needed. So far I can give this a very high rating, both for the bike and the customer service I received.
Thanks for the review Tam, it's appreciated.
I'm not a reviewer or anything, but I can tell you that this was a big purchase for me and Steve really helped me understand ebikes and what might be the best one for me. I got it now, and while there is some getting used to time involved, I really think that this will be a life changer for me. It will let me go to the store without my car and stuff. That's really important, so thank you.
Thank you for the kind review Erma. It's truly appreciated.
I like the frame design of this ebike very much, as it is very easy to get on and off of. There is a lot of power when you need it, and the battery seems to last for at least 2 rides.