Please click HERE for the X-Treme Warranty, Shipping and Return Policies.
Orders for in-stock items take 24-48 hours to process, then about 5-7 days in transit. Delays due to Covid have occurred. If an item is on backorder, the estimated ship date will be shown below the Pre-Order Button.
All products are shipped free within the Contiguous US via UPS, FedEx or similar carrier. Shipping to AK, HI and PR may incur additional charges.
If your package appears damaged from shipping, please do not accept it. Tell the driver to keep the package and contact us immediately at 888-883-3350. We offerGuide Package Protectionto ensure against lost, stolen or damaged goods. Click here to learn more about Guide.
Returns for buyer’s remorse are typically not accepted by our suppliers, and if accepted, the customer may incur shipping and restocking fees.
Please click here to read our entire Shipping & Returns Policy.
Steve was extremely accommodating and went out of his way to get the bike all the way to Alaska for me. Most companies wouldn't even ship here so they went above and beyond for me. Thank you so much for making it happen!
I really need to get a electric bike cuz my license got taken away, and this one was perfect for me. It's really fast and easy to use, and I can ride it on the trails near my job and around town. It was like $900 out the door, no tax or shipping, so that was pretty cool. Saving tons of money and also lost a few lbs. if you know what I mean lol.
I wanted an ebike for under a grand, and I got a really good one. It's got full suspension, so it's great for off-road. And can you believe it cost less than $1000. I guess my only complaint is that it doesn't have a stronger motor, but this is a pretty awesome deal.