Guide Shipping Protection - Insure Your Shipment Against Loss

2 reviews

FREE Shipping to US Lower 48
DAILY Inventory Updates
NEED HELP? Call 888-883-3350


Guide Shipping Protection

Guide provides protection for shipments that are damaged, lost, or stolen. You select it at checkout.

Add Guide Shipping Protection to your cart at checkout to enable protection. Visit to learn more. Shop online with confidence. Don't overthink it and certainly don't avoid is simply because you had a package that was porch pirated, or because your last package showed up in pieces. Shop online with confidence with Guide Shipping Protection. Protect yourself against lost, damaged or stolen shipments. We will simply order a new unit for you when you have Guide Shipping Protection. Once submitted, a Guide representative will follow up with your claim and follow up with you via shipping protection

Orders for in-stock items take 24-48 hours to process, then about 5-7 days in transit. Delays due to Covid have occurred. If an item is on backorder, the estimated ship date will be shown below the Pre-Order Button.

All products are shipped free within the Contiguous US via UPS, FedEx or similar carrier. Shipping to AK, HI and PR may incur additional charges.

If your package appears damaged from shipping, please do not accept it. Tell the driver to keep the package and contact us immediately at 888-883-3350. We offerGuide Package Protectionto ensure against lost, stolen or damaged goods. Click here to learn more about Guide.

Returns for buyer’s remorse are typically not accepted by our suppliers, and if accepted, the customer may incur shipping and restocking fees.

Please click here to read our entire Shipping & Returns Policy.


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    Best Service Ever!

    FUN! and will tell the world!!

    Eddy B.
    United States United States

    Eunorau E bike

    i've been riding the bike one week now and have about 60 miles on it, i'm very impressed i think the bike was easy to assemble and is well built, it was higher quality on most of the components than I had expected, I find it has plenty of power and climbs hills Better than I expected, the bike weighs in at 79 pounds with the 26 x 4 inch tires on it. The only thing I don't like on the bike is I think that the derailleur is an inexpensive one and came way out of adjustment luckily I looked at a YouTube video adjusted derailleur and had no problems. Overall I think this bike is a great value for the money and would recommend you purchasing this bike. Stephen S.

    Stephen S.
    United States United States

    Really Good Ebikes

    Thank you for your honest review.