Checkout Process & Special Offers

The Checkout Process

We are passionate about electric bikes, and we want to do everything we can to help our customers find the perfect eBike for their unique riding needs.

That includes free shipping in the Continental US on all products over $99, local bike shop coordination, manufacturer warranty support, fleet pricing, discount coupons, and secure and easy checkout.

guaranteed safe checkout at really good ebikes

We know that shopping online can be scary, so we put this guide together to walk you through the process. If you still have any doubts about placing you order online, you can always call us toll free at 888-883-3350 to place a phone order or ask about the checkout process. Rest assured, we only use PCI compliant 128-bit secure checkout, and before capturing your payment information, we use the fraud protection ClearSale to protect you against ID theft. 

 

secure checkout

 

The first step in the process is to find the product you want to purchase. Once you are on the Product Page, and you're sure that it's the perfect product to meet your needs, you will want to add the product to your Shopping Cart.

If there are options to choose from, like frame color or battery size, these will be shown in dropdown menus, which you can use to refine your product selection. If an option is not available, it will be shown as such when you select that option.

Then simply click Add to Cart to begin the checkout process.

begin checkout process by adding product to cart

Once you click Add To Cart, you will be taken to the Shopping Cart Page, where you will see your order and see some of the different payment options available. There is a box where you can add Order Notes (e.g., delivery after a specified date). We we see these order notes when you place your order, and process your order accordingly.

The Shopping Cart Page also includes links to different payment methods you can use, like PayPal, Amazon Pay, and Google Pay. If you want to pay by any of these methods, click the appropriate box. If you want to pay be credit card or with a credit card, debit card or Klarna Financing, just click the Checkout Button.

checkout process

Once you click the Checkout Button, it will take you to the first checkout page, where you will enter your shipping information. Remember, if you are having your eBike shipped to a local bike shop for assembly, you will enter the bike shop address here. Once you add all the shipping information, including your telephone number, click the box that says Continue To Shipping Method.

checkout page enter shipping information for really good ebikes

The next page will show that Free Shipping has been automatically applied to your order, and you can verify or change your Contact and Ship To information here as well. Now, all you need to do is click Continue to Payment Method.

checkout page 2

As you can see in the footer on our website, we offer a number of convenient methods of payment, including 2 different financing options (PayPal and Klarna).

really good ebikes methods of payment

In the final step of the Checkout Process, you will be presented with all of the various payment methods available, including credit card, debit card, Amazon Pay, Google Pay, PayPal (including financing with PayPal), financing with Klarna, and even CoinBase (BitCoin). Select the Payment Method that you would like to use.

enter payment method to checkout with really good ebikes

At the bottom of the Payment Method Page, there will be a place where you can indicate if the Billing Address is the same or different than the Shipping Address, and if it is different, you will be taken to a place to enter that address.

And finally, you will want to click Complete Order, so that we can receive your order and start the process of fulfillment.

click here to complete order

That's it. Once you complete your order online, you will receive an immediate confirmation email with all the details of your order.

We will immediately begin the process of order fulfillment, and during the process, if any unforeseen issues arise, we will contact you immediately. Likewise, if you have any questions about your order at any time, please do not hesitate to give us a call, toll free, at 888-883-3350. 

Cash Back Offer

really good electric bikes cash back offer

We are now offering our customers up to $100 if they send us a video of them assembling their new eBike. Every customer who submits a video will receive a $25 thank you refund on their purchase. And if your video is featured on one of our product pages, we will refund $100 from the purchase.

To get your video posted, it must be well-lit, without distracting background noise, and clearly showing you go through the process of unboxing and assembling your new eBike.

Make sure to place your camera on a steady surface, use a tripod, or have a friend film you. Take as much time as you need, and feel free to describe the process as you assemble your new eBike. When finished, simply upload your video to YouTube, then send us a link to the video along with your order number.

Once we receive your video, we will review it to make sure it covers the complete assembly process, from unboxing the product to getting ready for your first ride. We will then refund you at least $25, and up to $100 if we place the video on a corresponding product page. 

Learn more about our Cash Back Offer here.

Discount Codes

discounts

Use Discount Codes at Checkout. Whether you are looking for a casual beach cruiser, a lightweight folder, or a stealthy electric mountain bike, we're here to help. We created the standard discounts you see below, which you just need to put into the Discount bar at checkout.

  • BRONZE: Spend $999 or more and Save 2% - use Discount Code BRONZE
  • SILVER: Spend $2,999 or more and Save 3% - use Discount Code SILVER
  • GOLD: Spend $4,999 or more and Save 5% - use Discount Code GOLD
  • PLATINUM: Spend $9,999 or more and Save 7% - use Discount Code PLATINUM

Use Discount Codes at Checkout (after you add to Cart) and Save!

discount code on checkout page

One discount coupon may be used per order, but cannot be combined with other offers such as free professional assembly or free roadside assistance. If you really want to save, you can also give us a call right now, and we can create a Custom Code for the best savings! Call 888-883-3350 if you prefer a custom discount code, which might even be greater than the standard codes above. 

FREE SHIPPING

AND, don't forget that we always offer free shipping to the continental US on all orders over $100 - that's a savings of over $125 to most locations!

free shipping 

Free Professional Assembly

free professional assembly at really good ebikes

The electric bikes we sell come mostly assembled, and many customers are fine completing the assembly process. But for those who what this done for them, we now offer free professional bike assembly with every eBike sold.

How does this work? Well, you can contact us and we'll find a local shop to do the assembly for you, or you can simply include your local bike shop as the shipping address when you check out. Make sure to include an "order note" when checking out, so that we can do all the coordination for you.

Some restrictions apply. You will need to live close enough to a local shop where your bike can be assembled for you. The local shop will need to offer assembly services - but this is a very common service, and we have never called a shop that wouldn't do this for around $50. If it costs more than that, you will need to pay the difference. Once the work is completed, just email us a copy of the store receipt, and we'll reimburse you up to $50!

Not sure if this is for real? Call us now and we'll show you how it works. Call us toll free at 888-883-3350. Or send us an email to info@reallygoodebikes.com. This offer comes with free shipping, but cannot be combined with other onsite discounts.

ONE-YEAR FREE ROADSIDE ASSISTANCE

Did you know that with every eBike sold, we offer one-year of free roadside assistance? That's right. Buy today and we will buy you a membership inBetter World Club

better world club one year free roadside assistance really good electric bikes 

About Us

Really Good Electric Bikes is your premium online retailer for electric bikes. What separates us from the competition is we specialize in electric bicycles, and carry some unique brands that no other online stores are authorized to sell. That’s it.

Retailers likeAmazon oreBay sell thousands of products so they lack the specialized knowledge to answer specific questions on assembly, warranty, and product benefits and features.

We know our electric bikes inside and out. So we can give you details and knowledgeable answers to any of the questions you might have.

Worried about price? We’re authorized dealers for our suppliers and we ship directly from their warehouses. With the lowest prices guaranteed, we cut out the cost of maintaining a brick and mortar store and we pass the savings directly onto you.

We offer, Fast Free Shipping, Zero Taxes, anywhere except Wyoming state, Guaranteed Lowest Prices, Easy Returns, Personalized Customer Service, Secure Checkout, and, One-Year Free Roadside Assistance.

We understand that buying an electric bike is a significant investment - so we had to make the buying process for you as easy as possible.

Go ahead and place your order today. And if you have any questions:

Give us a call at 888-883-3350

Email us at info@reallygoodelecticbikes.com

Chat with us using the chat  chat icon in the lower right hand corner of this page

Happy Shopping!